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Service Items

Survey Result

Entire service of Chengdu Shuangliu International Airport

Very Good 49.7% 835Times
Good -20.24% -340Times
Poor 70.54% 1185Times

Environment & Order  

1 Public Security & Order
Very Good 107.2% 10741Times
Good -5.28% -529Times
Poor -1.92% -192Times
2 Environment Sanitation
Very Good 106.78% 10036Times
Good -4.99% -469Times
Poor -1.79% -168Times
Check-in Procedure 3 Manners in Service
Very Good 107.32% 9249Times
Good -5.7% -491Times
Poor -1.6199999999999999% -140Times
Sale of Construction Fee    4 Manners in Service
Very Good 108.76999999999998% 8524Times
Good -6.02% -472Times
Poor -2.74% -215Times
Security Check 5 Performance of the Duty
Very Good 109.08% 7697Times
Good -7.140000000000001% -504Times
Poor -1.94% -137Times
Service in Terminal  6 Environment Sanitation in Terminal
Very Good 109.94% 6899Times
Good -6.87% -431Times
Poor -3.08% -193Times
7 Public Telephone
Very Good 111.08% 6103Times
Good -7.59% -417Times
Poor -3.49% -192Times
Flight Information  8 Timeliness & Accuracy of Broadcasting
Very Good 113.24000000000001% 5337Times
Good -10.08% -475Times
Poor -3.16% -149Times
9 Clearance of Electron Screen
Very Good 116.07000000000001% 4564Times
Good -11.29% -444Times
Poor -4.78% -188Times
Shop 10 Manners in Service
Very Good 119.39% 3762Times
Good -14.030000000000001% -442Times
Poor -5.36% -169Times
11 Cleanliness of Shop
Very Good 126.08% 2988Times
Good -17.59% -417Times
Poor -8.48% -201Times
Supply of Food & Drink 12 Manners inService
Very Good 137.76% 2189Times
Good -27.060000000000002% -430Times
Poor -10.7% -170Times
13 Cleanliness of Restaurant
Very Good 174.63% 1411Times
Good -52.23% -422Times
Poor -22.400000000000002% -181Times

  

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